Hernia Clinic Hampshire is a trading name of Bright Surgery Ltd. This privacy policy will explain how we use the personal data we collect from you when you use our website and our services.
Hernia Clinic Hampshire collects the following data:
Using standard industry tools, we collect non-personal data, such as device type, screen resolution, approximate location (by town) and website behaviours such as pages visited on our website or time on a page. This helps us monitor and improve your experience on our website. For general use of the site, this is anonymous; we do not have the ability to trace the user or capture any personal information.
Hernia Clinic Hampshire collects some personal data and even sensitive data for the purposes of providing medical services including consultation and surgical procedures. As a prospective patient, you voluntarily provide this information and in doing so, are demonstrating consent, for us to use this data to follow up your enquiry and provide our services.
Hernia Clinic Hampshire collects data, some personal and some sensitive information, with the intention of providing personalised care to patients. We request prospective patients do this voluntarily in order for our team to effectively and considerately deliver pre-surgery consultation, surgery and post-surgery care and contact.
Hernia Clinic Hampshire collects and processes personal data when you request a contact via the website or via the phone.
On submitting a contact form or an appointment booking request, we collect some personal information and sensitive information including name, email address, phone number and address and medical health information about your condition.
If / when you call our team we may request personal and sensitive information from you to provide our services.
Hernia Clinic Hampshire will only share patient data with partner organisations so that we can deliver the care that patients need. This might include:
Hernia Clinic Hampshire will only share personal data with UK authorities when required to do so in accordance with UK law.
Hernia Clinic Hampshire stores data on secure, industry-standard and cloud-based systems, such as Microsoft 365 and Semble, a patient management tool, that are protected by user login.
Hernia Clinic Hampshire will keep your personal data for the duration of treatment and for a following period of 7 years in the event additional follow up is required. Once this period has expired, we will remove your data.
Hernia Clinic Hampshire would like to send you follow up information information about products and services that our patients have used that we think might benefit your recovery. You can opt out of our contacts at any point by replying to us or emailing [email protected].
We will not sell or give out your contact details to third parties.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes; if you no longer wish to be contacted for marketing purposes, please contact our team on: [email protected].
Hernia Clinic Hampshire would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Our data protection officer is Mr James Kirkby-Bott. If you would like to exercise any of these rights, please email [email protected] and we will respond to your request within one calendar month.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Hernia Clinic Hampshire uses cookies from standard industry tools to improve your experience on our website, specifically to understand how you access and use our website.
There are a number of different types of cookies, however, our website uses:
We use advertising-related cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
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